Antivirus led to the failure of the mass of computers

Last updated business version of the antivirus Symantec Endpoint Protection 12.1 led to frequent crashes on some computers running Windows XP with the appearance of "blue screen of death", as Symantec said on its website.

"July 11 Symantec Security Response began receiving reports from users who are faced with the advent of the" blue screen "after applying the July 11 update 18 version - Symantec spokesman said the Eagle Cox (Orla Cox). - Computers may display a "blue screen of death" after a reboot. This problem occurs only on computers with Windows XP ».

Once the problem was identified, the company began mailing last Thursday of small patches that cancel the updates. Symantec said that the problem was found on Wednesday night by users who have stated that they had to manually remove the software to crash-prone machines, having spent a lot of time.

One disgruntled user of this error called a mockery of common sense: "This incident is more like a joke. If the problem was in conflict with a random driver unknown device - I would have understood it. But there is a conflict with their own drivers, created a company Symantec, which causes the problem - it is a real farce. Who has tested the upgrade before the release? Tested whether it at all? ".

Symantec representative told reporters resource CNET, the company although it does not provide any compensation to the affected companies, working around the clock on the provision of information to correct the problem and technical support to users.